VEROLA Company Limited (“VEROLA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase Doctor Zeng products through our platforms.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- WhatsApp contact details
This information is collected when you:
- Place an order
- Contact us through forms, WhatsApp, or email
- Subscribe to updates or promotions
b) Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited on our website
This data is collected automatically to improve website performance and user experience.
2. How We Use Your Information
We use your information strictly for business and service purposes, including to:
- Process and deliver orders
- Communicate with you about products, orders, and support
- Send promotional or informational messages (only where consent is given)
- Improve our website, services, and customer experience
- Comply with legal or regulatory requirements
We do not sell or rent your personal data to third parties.
3. Sharing of Information
We may share your information only with:
- Delivery and logistics partners (for order fulfillment)
- Payment service providers (for transaction processing)
- Regulatory authorities, if required by law
All partners are required to handle your data responsibly and confidentially.
4. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve site functionality
- Analyze traffic and user behavior
- Enhance your browsing experience
You may disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party platforms (such as social media or payment services). We are not responsible for the privacy practices of those external websites.
8. Children’s Privacy
Our products and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us: +255 759 279 799
VEROLA Company Limited Official Distributor of Doctor Zeng
📧 Email: info@verolatz.com
📞 Phone / WhatsApp: +255 759 279 799
📍 Msimbazi B, Kariakoo, Dar es salaam, Tanzania